Wednesday, March 22, 2006

What I Think It Takes To Be An ER Nurse

"Mary Louise Shines"?

Yeah, and I'm Catherine Zeta Jones.

This is no real nurse. I haven't seen her in a single recruitment ad in all the hours I've spent searching the internet.

Interestingly enough, she comes from New York, just like Beulah France, RN, our favorite nurse consultant when it comes to harsh toilet tissue.

So we can avert the nursing shortage and gain valuable staffing by just using Pepsodent?

"You'll wonder where the yellow went, when you brush your teeth with Pepsodent!" I did not make that up. It's the old ad jingle. Never mind what year.

But wait!

Now she is recruiting for...clear skin?

She would never have recruited me.

She looks like a Stepford Nurse.

She speaks in thought bubbles.

And her cap is really yukky.

Hey, I have priorities, ya know.


Ever thought about being an ER nurse?

Ever wonder if you "have what it takes"?

I didn't think I did until one slow day in ICU I floated down to a tiny, three-bed ER and absolutely fell in love with a whole new world.

So here is my own, personal subjective take on what makes an ER nurse an ER nurse:
  • A Strong Personality
    • Timid, place for that in the ER. Things will get tense and tempers will fly.
    • Do you cry if someone says "Boo!" in the wrong way? If you are a "Sensitive Sam", you will have a hard time. I know. I was a "Sensitive Sam" for a few years, myself. Then I got older. Now I can say "Boo"! right back and then some.
    • Alternatively, if you are the type to hold a grudge, the ER is not for you.
    • That doesn't mean you have to be a loud, boisterous person. Two of the best nurses I ever worked with were extremely quiet. They didn't say much, but they were the epitome of efficiency and their patients were in superb hands.
  • An Assertive Personality
    • All nurses are patient advocates, but in the ER you do not often have the luxury of time.
      • Occasionally you will find that decisions are being reached (as in admit vs. return home) that you, as the nurse, can influence.
      • If you feel a decision is being reached that is not in your patient's best interest (weak while ambulating and lives alone, for example), you must speak up. Can you do that?
    • In ER, probably the easiest doctors you will ever deal with will be the ER docs. There is a sense of teamwork and communication between the docs and nurses that is really unique to the ER.
      • But you will be dealing with specialists from every department: surgeons, eye specialists, hospitalists, cardiologists, neuro docs, etc.
      • They don't always know the policies of the ER.
        • sometimes they will make it quite clear that they could not care less about the policies or business of the department.
        • It will, occasionally, be up to you to assert that you cannot carry out a specific order because of said policies or ask them if an order can be done after admission to free up an ER bed. Are you willing to do that?
  • Energetic
    • If your idea of aerobic exercise is to click the remote twice in a row, you need not apply to the ER.
      • You will move. There will be shifts when you never stop moving. You need to be willing to walk in that door with roller skates on and well oiled to boot.
      • You have to be willing to put in the energy that the job requires. Can you do that?
  • Stamina
    • Energy is a willingness to work. Stamina is the ability to work.
    • You will never know what you will be dealing with on any given shift
    • You have to be able to go the distance - finish the shift giving 100%.
      • Often without breaks, sometimes without dinner.
      • Maybe even after your scheduled shift is over. Can you handle it physically? (You'll learn your limitations. For instance, I do not have the stamina for 12-hour shifts. So I work 8 instead.)
  • The Ability to Prioritize
    • You have four patients, two cardiacs, one going to the cath lab, one GI Bleeder (stated at triage) and a patient with an ingrown toenail. Who ya gonna call?
      • Sorry, the Ghostbusters are busy - you make the decisions.
        • What orders go first on which patients?
        • You can always ask your co-workers for help, but you need to know what you want them to do! Can you make decisions on the fly?
        • Can you handle more than one crises at a time? Are you willing to take the chance that you will have to? Does the idea exhilarate you or make you nauseated?
  • The Ability to be Flexible
    • When your co-workers get overloaded (see above), are you able to see beyond your assignment and help prioritize their care?
    • When your rooms are empty, are you willing to discharge, start IVs, medicate your colleague's patients? Are you willing to ask them if they would like your help?
    • Someone calls in sick. Are you willing to pitch in and help cover for them?
    • Your co-worker is having a bad day....sorta bitchy. Are you willing to cut them some slack?
    • The doc wants to add some tests to the patient, increasing your already heavy workload. Can you take it in stride?
  • Attitude
    • You must have a positive attitude.
      • No one wants to be around a constant bitcher or fault-finder.
      • That can drag down the morale in an ER faster than an unsuccessful code
      • Can you put on a positive front even when you are not feeling it?
    • Then, again, there is a time and a place for ventilating. The nurse's station or the patient's room is not it. Can you wait to complain until it's appropriate?
    • Your patients already feel bad. They are sick, they are angry, they are tired, they are impatient. Can you smile and be upbeat when everyone around you is not?
    • Can you see your patient as an individual and empathize, not just see them as the "abdominal pain in the back room"?
And now the controversial statement that will make everyone upset:

I do not believe that a nurse should begin her ER career as a new graduate. It is imperative that she/he gain the skills of prioritizing and assessment/evaluation on at least a monitored unit. The "feeling in your gut that something isn't right" comes from your experience outside the ER. You need to have enough experience to have developed that sixth sense.

You should be comfortable with drips and coding and defibrillating (basically, Critical Care) well before coming to the ER. The other stuff is just clinical and can be picked up quickly.

You have to be able to carry your own weight in the ER.

There are always exceptions, I have worked with nurses who are barely out of school who were made to work ER. But they are few and far between.

If you were meant for the ER you will love every minute. If you were not meant for it, you will know almost immediately.

I think it may be in our genes.......


At 3/23/2006 05:33:00 AM, Blogger Mama Mia said...

Yes. Exactly.

At 3/23/2006 07:32:00 AM, Blogger Jo said...

Great advice and I totally agree with you about the new grad thing. I can only think of one classmate who MIGHT do well starting in an ER and that's because she used to be an EMT.
It's kind of the same principle I have for pediatrics. They overtrain us in RN school for Med/surg...I'm gonna get comfy in my skin there before branching out into the Pedes World.

At 3/23/2006 08:28:00 AM, Anonymous Susan said...

I LOVE this entry! You hit many nails right on the head. I'm linking to this post, baby.

At 3/23/2006 09:34:00 AM, Blogger Angela said...

I totally agree. The floor is the best place to learn organizational and assessment skills. I even think one should have floor experience prior to working ICU. When unit nurses would get floated to the floor a lot of them had a hard time keeping up! Even though ICU pts are more acute,in my unit we only had 2 pts a piece which is much different than taking at least 6 floor pts.

At 3/23/2006 02:04:00 PM, Anonymous Jenn said...

I agree with you on the new grad thing. I started in open heart step down and I'm not sure even that was a good idea, though I did well. I still don't think I have what it takes to work in an ER.

At 3/23/2006 02:09:00 PM, Anonymous Anonymous said...

Wow - I'm not meant for the ER, then!
But that's OK, because my heart lies with the Path Lab - and I knew that it was where I was meant to be for the rest of my life from the first day (I know because I wrote and told my sister so, and she's still got the letter!).

Isn't it strange when you DO know the job you're made for? And how if people give you funny looks when you say so, you know that they're sort of marking time (doesn't mean they're not doing a good job, though, of course).

At 3/23/2006 03:39:00 PM, Blogger Flea said...

Mary Louise is from Scarsdale for chrissake!

For those of you across the ponds or even the other side of the Hudson, that's an upscale bedroom community for New Yorkers looking for them wide open spaces.

Definitely not nurse-tough.


At 3/23/2006 04:39:00 PM, Blogger marcus said...

A very thoughtful post that is all the more meaningful for your experience.

At 3/23/2006 08:59:00 PM, Blogger ChiaLing81 said...

Thank you for an informative post!

At 3/24/2006 10:01:00 AM, Blogger TC said...

Ah, Kim, you make me long for my ER days(er, nights). And I agree, my floor experience served me well before going to the ER-coding people, learning to read rhythm strips. I could not for the life of me, start an IV when I first hit the ER--that lasted about 2 shifts. Now I'm proud to say I can get a vein on a IV drug abuser with sickle cell.

At 3/24/2006 10:12:00 AM, Blogger unsinkablemb said...

When I was in nursing school, my top choices were the ER and OR. (I used to volunteer at a Level I Trauma Center's ED and loved it). I often wonder what things would have been like if I would have chosen the ER path... Well, for now, I'll just have to live vicariously through you! :)

At 3/24/2006 10:18:00 PM, Anonymous Sean said...

I went into nursing wanting to be in the ER, and now, as I am nearing graduation, I still want to be there. However, I am with you on the waiting before going to the ER. I plan to spend time on units for a few years before taking that leap.

Anyway, great post!

At 3/27/2006 02:17:00 PM, Blogger Beastarzmom said...

And I find that those suited to ICUs are those who don't mind, dare I say it, even LIKE playing with toys and tubes. You will troubleshoot more equipment and manage more tubes than people have places for. Since I moved over to IT some 15 years ago, I found the most successful of the nurses transitioning to this field were either ER or ICU nurses. Yep - toys, machines, making things work.
Funny how that works...

At 4/03/2006 09:05:00 PM, Blogger rnxmas said...

I did an externship on med/surg while finishing my last year of nursing school. I went directly into ER after graduation and haven't looked back since. I can't really say that working on the floor helped me prioritize once I got into the ER. I find it to be a different beast entirely.

At 4/09/2006 04:17:00 AM, Blogger jeepgirl said...


I went into a Level 1 ER right out of nursing school, was put on night shift... and thus the story begins. 4 years later I love the job, love the people, occasionally love the patients (just don't LOVE the patients!!). Its just not for some folks. Love your posts....

At 4/28/2006 04:14:00 PM, Anonymous Anonymous said...

I am a new grad, and I did my final placement in a busy tertiary and quaternary paediatric emerg. I was there for 4 months, working full time hours. I loved every moment of it and I couldn't imagine ever being anywhere else. I just got hired there and I am hoping that with the 3 month orientation program they offer, I will be ok. Fingers crossed!!


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